PRIVACY POLICY

Updated: August 25th, 2025

At J-Lux Label, we respect your privacy. Please read this Privacy Policy carefully to learn how we collect, use, share, and otherwise process your information (“Personal Data”), and to learn about your rights and choices regarding your Personal Data. This Privacy Policy applies to J-Lux Label (“we,” “our,” “us”). A reference to “J-Lux Label,” “we,” “our,” “us,” or the “Company” is a reference to J-Lux Label, Inc. and its relevant affiliates involved in the collection, use, sharing, or other processing of Personal Data.
This Privacy Policy explains how we collect, use, and share the personal information that we gather on the subdomains and websites on www.j-lux-label.com (the “Sites”) or through your use of our products and services. By continuing to use our Sites, you agree to the terms of this Privacy Policy.

Please click the following links to learn more about our Privacy Policy:

Processing Activities Covered

This Privacy Policy applies to the processing of Personal Data collected by us when you:

  • Visit our websites that display or link to this Privacy Policy;
  • Visit our branded social media pages;
  • Receive communications from us, including emails, phone calls, texts, or faxes;
  • Purchase any products via our Sites;
  • Sign up or use our J-Lux Label rewards program; or
  • Apply for employment opportunities with us.

Third Party Links and Websites. Our Sites may contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any data to these websites.

Information We Collect

Information You Give Us. You may give us information by signing up for a J-Lux Label account, entering information through our online forms or surveys, providing information while purchasing our products, contacting us through our chat service, or contacting us by phone or email for information or customer service.
The categories of information include:

  • Identifiers, such as name, postal address, online identifier, Internet Protocol address,email address, or other similar identifiers.
  • Categories of personal information described in Section 1798.80(e) of the California Civil Code, such as name, signature, address, telephone number, or financial information required for payment processing.
  • Commercial information, such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Internet or other electronic network activity information, such as browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement
  • Geolocation data.
  • Professional or employment-related information if you apply for a job opportunity with us.
  • Inferences drawn from the above categories of information.

The categories of sensitive information include:

  • Account log-in data.

Information We Automatically Collect.

Like many website operators, we collect information that your browser sends whenever you visit our Sites. This includes log data, such as your computer’s IP address, browser type, browser version, the pages of our Sites that you visit, the time and date of your visit, the time spent on those pages and other statistics, and whether you reached our page via a social media or email campaign. This information may be collected via several technologies, including cookies, web beacons, clear GIFs, canvas fingerprinting and other means. You can control cookies in your browser to enable or disable them. Learn more in our Cookie Policy.

Information We Collect From Third Parties. If you access our Sites through third parties (e.g., Facebook or Google), or if you share content from our Sites to a third-party social media service, the third-party service will send us certain information about you if the third-party service and your account settings allow such sharing. The information we receive will depend on the policies
and your account settings with the third-party service.

How We Use Your Information

We use your Personal Data for the following purposes:

  • To provide you with the services on our Sites, which includes:
  • maintaining and servicing accounts,
  • providing customer service,
  • processing and fulfilling orders and transactions,
  • verifying customer information,
  • processing payments,
  • providing our rewards program, and
  • providing advertising or marketing services to you.
  • To provide analytic services, such as analyzing customer usage and improving services offered.
  • To conduct market research and project planning.
  • To detect security incidents, protect against fraudulent or other criminal activity, debug and repair errors, and maintain the overall quality and safety of our Sites.
  • To share your website visitor activity, through website cookies or similar technology, with third-party marketing partners to market our services on our Sites and other websites that you may visit.
  • To allow online data partners or vendors (such as Retention.com) to link your browsing activity to your email or home address for marketing communications. Users can opt out at https://app.retention.com/optout.
  • To fulfill our legal and financial obligations.
  • To provide you with employment opportunities.

Marketing: We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email or text message we send, or you can contact us using the contact details provided in the “Contact Information” section below. You will still continue to receive service-related messages concerning products and services you have purchased (unless we have indicated otherwise).

Automated Decision-Making & Profiling

We may use automated decision-making technologies (“ADMT”) and profiling tools that process personal information to personalize your shopping experience, recommend products, and deliver advertising. ADMT refers to technology that uses computation to replace or substantially replace human decision-making.

Logic & Purpose: We may use information such as your shopping history, preferences, or engagement with our marketing to suggest products or tailor promotions.

Your Rights: You have the right to opt out of our use of ADMT for decisions that may significantly affect you. To exercise this right, please visit our [Do Not Sell or Share / Privacy Choices page].

Cybersecurity Audits

To safeguard your data, J-Lux Label conducts regular cybersecurity audits of our systems and vendors to ensure that consumer information is protected against unauthorized access, use, or disclosure.

Risk Assessments

Before initiating new activities that may pose a significant risk to consumer privacy, J-Lux Label conducts internal privacy risk assessments. These assessments consider the categories of data collected, potential risks to consumers, and the safeguards we apply.

How We Share Your Information

Affiliates and Service Providers. We share your information with our third-party service providers and any subcontractors as required to offer you our products and services. The service providers we use help us to:

  • Process and fulfill orders and transactions;
  • Run, operate, and maintain our Sites through third-party platforms and software tools;
  • Run email marketing campaigns;
  • Perform marketing analytics;
  • Provide measurement services and targeted ads (you can opt out of these services at
  • websites such as https://www.aboutads.info/choices and https://www.youronlinechoices.eu/);
  • Administer our rewards program, including any sweepstakes or promotions;
  • Provide payment attribution; and,
  • Provide technical and customer support.

Some external service providers may also collect information directly from you (for example, a payment processor may request your billing and financial information) in accordance with their own privacy policy. These external service providers do not share your financial information, like credit card number, with us, but may share limited information with us related to your purchase, like your zip code.

Aggregated Data. We may also aggregate or otherwise strip information of all personally identifying characteristics and may share that aggregated, anonymized data with third parties or publish it. This data does not personally identify you and helps us to measure the success of our Sites and its features and to improve your experience. We reserve the right to make use of any such aggregated data as we see fit.

Third Party Marketing and Advertising Organizations. With respect to website cookies, we share your information with third-party marketing and advertising partners to market our services on our Sites and other websites that you may visit. Learn more in our Cookie Policy

Disclosures Required by Law. We may be required to disclose your data in response to lawful requests by public authorities, including to meet law enforcement requirements. We may be under a duty to disclose or share your personal information to comply with any legal obligation, to enforce or apply our terms and conditions and other agreements, to protect our rights, property, or safety, or to protect the rights, property, or safety of others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

How We Respond to ‘Do Not Track’ Signals

Some browsers provide you with a way to signal that you do not want your browsing activity to be tracked. The Services may not currently respond to all Do Not Track (“DNT”) or similar signals, as we are awaiting consensus from the Internet policy and legal community on the meaning of DNT and the best way to respond to these signals.

California and certain other U.S. state residents may opt out of tracking technologies by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal). To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs. If you
choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use. Your request to opt-out of sale/sharing will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. If you would like us to make the connection between your browser and your account, and you have not yet opted out of sale/sharing your personal information, please visit this webpage: DO NOT SELL OR SHARE MY PERSONAL INFORMATION .

Cookies

To make our Sites and services work properly, we sometimes place small data files called cookies on your device. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, shopping cart, or other preferences) over a period of time, so you do not have to keep re-entering them whenever you come back to the site or browse from one page to another. To learn more, please see our Cookie Policy.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Google Analytics. We may use Google Analytics. We use the information we get from Google Analytics only to improve the Sites. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Please refer to Google’s Privacy Policy for more information. You may also choose to download the Google Analytics opt-out browser add-on.

You may wish to restrict the use of cookies. Please be aware that some of the features of our Sites may not function correctly if you disable cookies. Most modern browsers allow you to change your cookie settings. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful:

Personalized Advertising. We may also use targeted advertising cookies, such as Google Ads, to deliver tailored advertising on our Sites and other websites that you may visit. You can learn more about how to control advertising cookies by visiting the Network Advertising Initiative’s Consumer Opt-Out link, the DAA’s Consumer Opt-Out link for browsers, or the DAA’s opt-out link for mobile devices. Please note that electing to opt-out will not stop advertising from appearing in your browser or applications and may make the ads you see less relevant to your
interests.

Privacy Rights & Additional Disclosures for Certain U.S. Residents

Several jurisdictions grant state residents certain rights and disclosures. We provide the following information to further help you understand your potential privacy rights. If you would like to exercise any rights or inquire as to whether such rights are available to you, please email us.
Request for Information or Deletion. Residents of certain U.S. states have the right to know whether we are processing your personal information, and in some instances, you have the right to request that we